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Discussion in 'iPad 3 Forum' started by Kegs, May 12, 2012.

  1. Kegs
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    Kegs iPF Noob

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    Hi guys
    Just got my new I pad 3 a few weeks ago. Over the past week I get an error message cannot connect to i tunes store, don't know how or why this has happened. Internet connection and wi fi working fine, I'm really disappointed as this is my first apple product.
    Any help appreciated.
    Last edited: May 12, 2012
  2. Midranger4
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    Midranger4 iPad Junkie

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    Sound as if you aren't signed into iTunes.

    Goto settings/store and see if a profile is displayed in the apple ID field. If not sign into iTunes. If the profile is displayed tap sign out, then sign back in.
  3. Midranger4
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    Midranger4 iPad Junkie

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    Also, if payment info supplied on the iTunes account is not valid any longer you will encounter this error. Expired credit card, exhausted gift card....etc.
  4. skimonkey
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    skimonkey Administrator Staff Member

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    Hi Kegs...Midranger has provided excellent, sound advice to your problem. We hope that this helps you sort things out. Very glad to have you with us here on this forum!


    Welcome to the iPadForum! This Forum offers so much information related to the iPad and its use. The IPF has many discussion topics related to: Acessories, Help, Apple News, Hacking, Gaming, Business/Education, Special Needs and Health.

    The iPadForum also includes a Regional Ipad Group for international users across the world. This is a wonderful area to "find" members from your own country.
    Regional iPad Groups


    If you have not done so, please take a look at the iOS 5.0 and 5.1:
    iTunes - Books - iPad User Guide for iOS 5 by Apple Inc.
    iTunes - Books - iPad User Guide for iOS 5.1 by Apple Inc.

    Finally, please read the rules!
    http://www.ipadforums.net/forum-rules-help-info/2119-forum-rules-everybody-please-read.html

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