Help with splashshtop

Discussion in 'iPad 3 Forum' started by Kevin43, Jun 16, 2012.

  1. Kevin43
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    Kevin43 iPad Fan

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    Hi
    Can anyone please help me with splashshtop hd Remote access? I keep getting cannot Connect to computer. I have the splashshtop hd Remote access on at the Computer I have at home. I am over my friends House what do I need to do to get this to work? Thank you for any help on
  2. MattIM
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    MattIM Super Moderator Staff Member

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    Hello Kevin43, this not not an app like logmein, where you are outside of your own wifi. You have to be on the same LAN as your PC.
  3. addiosamigo
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    addiosamigo iPad Junkie

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    You can use it outside of your own LAN, it just has to be set up, such as port forwarding
  4. MattIM
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    MattIM Super Moderator Staff Member

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    Can you please provide detail on how this is done with Splashtop? Thanks.
  5. Kevin43
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    Kevin43 iPad Fan

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    Hi Addiosamigo
    Sorry about this is it hard to setup the port forwarding? Can I do this from my iPad?or do I need to do it from my home?
    Thank you
  6. addiosamigo
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    addiosamigo iPad Junkie

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  7. addiosamigo
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    addiosamigo iPad Junkie

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    Hi Kevin, unfortunately you need to be at home and be able to login to your router, then from here you port forward to the pc you want to connect to, for instance if your pc is 192.168.0.4 then you port forward to that address. When you connect over the Internet you use an external IP, eg 96.56.54.56 so when you connect to that address your router will forward it to your pc (192.168.0.4)
  8. Kevin43
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    Kevin43 iPad Fan

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    Hi Addiosamigo
    Thank you for giving me the step by step on how to do this. Have a good day
  9. Sonicrobby
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    Sonicrobby iPad Junkie

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    You don't need to do port forwarding, you can just connect by logging into your google account from Splashtop. Go to the Splashtop program on your computer. Click on the network tab, there should be a place to log into your google account. From the Splashtop app, click on the setting button on the top right, click on Internet discovery, and log into your google account. BAM, it should find your computer automatically, no need to even think about routers, firewalls, and ports.

    Actually if you look at the link addiosamigo provided, there is a section there with the "Internet discovery" setup, which is basically the process I described
    Last edited: Jun 16, 2012
  10. addiosamigo
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    addiosamigo iPad Junkie

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    I forgot about this, good catch!
  11. MattIM
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    MattIM Super Moderator Staff Member

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    Thanks adiosamigos and sonicrobby! Excellent advice.

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