Help to get on wi fi please

Discussion in 'iPad 2 Forum' started by Mollypussy, Mar 24, 2013.

  1. Mollypussy
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    Mollypussy iPF Noob

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    Just bought new ipad2 and have virgin media wi fi router all ok in house for iPhone
    Now ipad shows network ok but when I add password it's
    Says unable to join and I have reset router and settings on ipad
    When my daughter visits with her ipad she can't get on either but iPhone ok
    Pls help as driving me mad
    Could it be firewall or router ?
  2. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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  3. giradman
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    giradman iPad Guru

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    Hi Molly..... - welcome to the forum! :)

    First, I hope that Gabriel's link will help - I'm in the USA using a Cisco 802.11b/g/n router, so may not be of much help but I'm curious if you do find an answer.

    Second, my initial advice would have been to reset both the router (power recycle) & the iPad, but you seemed to have already given that a try; then I would retry the password entry (not sure what type of Wi-Fi protection your system is using or if changing to another option would help?); finally, if there is a configuration program, you might want to change the channel broadcasting - but please let us know if any of these suggestions help and post back when you find a solution - I'm sure others are in a similar situation. Dave
  4. batty505
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    batty505 iPF Novice

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    It's your router. You'll have to login and verify the Mac addresses can connect.

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i just bought a new ipad and its says unable to join network

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