Help please with ipad 1

Discussion in 'iPad Help' started by kev21, May 24, 2011.

  1. kev21
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    kev21 iPF Noob

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    can anyone help please just tried to upgrade my ipad all going fine then it crashed now it tells me i have to restore no problem i thought it starts to restore as far as the firmware then crashes and says an error has occured did everthing apple says to restore disabling a/v ect but still no luck cannt do a thing with it had it for 5 months think it will have to go back to shop but any help would be great thanks;)
  2. ipfuser55
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    ipfuser55 iPad Junkie

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    A couple of things to try

    Shut down iTunes, and disconnect the sync cable.

    Shut down your PC or laptop

    Press and hold the power button on your iPad until you see the "slide to power off" slider displayed.

    Slide this and wait for the iPad to shut down completely

    Reboot your PC or laptop, and start iTunes.

    Restart your iPad.

    Connect the sync cable and wait until the iPad appears in iTunes

    Try the update again

    Additional: if you can get the iPad to start, go into settings, and clear All Cookies, and history, and cache

    Hope this may help :)

    Sent from my iPad using iPF
  3. kev21
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    kev21 iPF Noob

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    tried all this it seems as if it started to restore then crashed leaving the ipad blank just tried to load a early version of firmware it goes right up to the last bit and as i said before loading firmware and it crashes its just like its bricked:confused:
  4. Batpad
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    Batpad iPF Novice

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    If your able to get into your iPad, on the assumption that you were able to backup the iPad at some point, I would go into general/settings/reset and erase all data and setting which will wipe your data and put it back to factory. Once you then activate the iPad through iTunes you can set it up as a new device. Your email is web based so that is not an issue. The apps you purchased will still be in iTunes provided you use the same account details.

    Sent from my iPad using iPF - The only stupid question is the one you don't ask
  5. kev21
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    kev21 iPF Noob

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    no luck cannot get into the ipad when i connect to pc get a message that the ipad is in a restore mode all you can do is click restore it says it has done everything and verified it untill it comes to firmware and crashes
  6. ipfuser55
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    ipfuser55 iPad Junkie

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    If you can't get the iPad to boot at all, and can't get into settings. Looks as if you are looking at returning it for replacement I'm afraid.

    Sent from my iPad using iPF
  7. Batpad
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    Batpad iPF Novice

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    I concur

    Sent from my iPad using iPF - The only stupid question is the one you don't ask
  8. ronc1362
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    ronc1362 iPF Noob

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    Hi......I am new to iPad.
    I love it but I would love suggestion for contacts. I use outlook and it seems to sync seemlessly but doesn't have a lot of functionality. I like sending email to groups.......
    Any suggestions?

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