Help me purchase apps

Discussion in 'New Member Introductions - Site Assistance' started by Snail4040, May 12, 2014.

  1. Snail4040

    Snail4040
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    Why can I not buy from apple store. I can down load free apps but not purchase any. They ask answers to questions I have never answered. I want to but windows word for my I pad2. Am really frustrated now,help.
     
  2. J. A.

    J. A.
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    Hi, welcome to iPF!

    If you only can download free apps, then perhaps you selected "None" as payment method. Go to App Store - Featured. Scroll down to your Apple ID and tap it. From the popup, select "View Apple ID", this will appear:


    image-390722366.jpg

    Tap "Payment Information". If it looks like this afterwards:


    image-2399452871.jpg

    You're only able to install free apps.

    What you could do to be allowed to purchase apps: get an iTunes gift card and redeem it, or change your payment method to one of those which are available.

    Hope that helps.
     

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