Help Mailbox appears blank on ipad

Discussion in 'iPad Help' started by Lasergirl, Jun 9, 2011.

  1. Lasergirl

    Lasergirl iPF Noob

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    (This is my first time using this site - so hope I am in the right place)
    I have been using my ipad since i got it a couple of months ago with no issue. I have been able to use the mailbox to view inbox, outbox etc.
    Today I have gone to mailbox and it is blank.
    I can still see my emails exist through my iphone but I cannot seem to to bring up anything at all.
    On my home screen for the ipad it shows that I have emails waiting to be read but when I open mail it is blank.

    Anyone have any tips??
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
     
  3. Lasergirl

    Lasergirl iPF Noob

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    Mail - blank on ipad

    Hi team,
    Thanks for suggestions for deleting app and reinstalling it. Unfortunately this process does not offer 'mail' as an app.
    Any other suggestions? My mail on the home page shows that I have received emails but when I open 'mail' it is blank. I can send emails but cannot view received emails.

    any ideas?
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    Do you have more than one email account on your iPad. I have two and most of - but not all - my emails are received on one account only, so I keep Mail set to display the InBox of that account only. But occasionally I do get emails on the other account, which show as received emails on the Mail icon on the Home screen. But because Mail is set to display the InBox of the other account, when I open Mail the screen is blank, just like yours.

    I have to use the button at the top left-hand corner of the Mail screen to manually switch to the other account to be able to see these 'new' mails.

    Tim
     
  5. amroth

    amroth iPF Noob

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    hi. i did this and it worked for me hope it helps
    settings > mail, Contacts, Calendars > up to the top u select ur current account > Mail days to sync No Limit
     

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