HELP - itunes could not restore the ipad because the backup session failed??

Discussion in 'iPad 2 Forum' started by glk, Oct 13, 2011.

  1. glk

    glk
    Expand Collapse
    iPF Novice

    Joined:
    Aug 21, 2011
    Messages:
    26
    Thanks Received:
    1
    ios 5 seemed to install on iPad 2 fine, but now when I go to restore from the backup I did before the upgrade, I get this message:
    "itunes could not restore the ipad because the backup session failed"

    Does anyone have any suggestions how to fix this?

    Thanks,
     
  2. Mickey330

    Mickey330
    Expand Collapse
    Administrator
    Staff Member

    Joined:
    Aug 30, 2010
    Messages:
    11,876
    Thanks Received:
    2,189
    Try starting up your iPad and see what happens.

    When I upgraded my mom's iPad, I got the same message. Then, I started it and it started up with the fresh iOS5 activate procedures. At the end (after putting in my WiFi data and such), I got an option to restore from new, from backup or from the iCloud. I chose from iTunes backup and it began to put all her "stuff" back on it.

    Maybe that'll help?

    Marilyn

    P.S. I deleted your other post in a different sub-forum. Please, only post once for a topic. It's not necessary to post more than once and it messes up the board. Thanks.
     
  3. richsadams

    richsadams
    Expand Collapse
    iPad Super Guru

    Joined:
    Mar 23, 2011
    Messages:
    3,500
    Thanks Received:
    99
    I guess my question would be...why do you want to restore your iPad to a previous backup? The iOS 5 install created a new backup and all of your apps, files, etc. should all be there.
    Curious.

    Or what Marilyn said. :)
     
  4. glk

    glk
    Expand Collapse
    iPF Novice

    Joined:
    Aug 21, 2011
    Messages:
    26
    Thanks Received:
    1
    Apps were all re-installed during the update to ios 5, but none of my settings, bookmarks, etc. were restored. That's why I thought I had to restore the iPad for my backup from my pc before the update to ios 5?
     
  5. glk

    glk
    Expand Collapse
    iPF Novice

    Joined:
    Aug 21, 2011
    Messages:
    26
    Thanks Received:
    1
    Sorry - just to clarify - I get this message "itunes could not restore the ipad because the backup session failed" when I try to do a restore from itunes on my PC of the backup I did before the upgrade.

    I've got all the apps back on, but none of the custom folders are restored.
     
  6. richsadams

    richsadams
    Expand Collapse
    iPad Super Guru

    Joined:
    Mar 23, 2011
    Messages:
    3,500
    Thanks Received:
    99
    Okay, got it now. I don't think you want to restore from the old backup...that's going to cause problems as you've found out. Apps can always be downloaded again at no charge and others have reported that various folders and such were disturbed since some new apps were added (Newsstand for example). Not much to do but reorganize. Rather than risk things I'd just re-do your settings and bookmarks, etc. Once it's set up, use iCloud to backup and all of that will be saved for next time.
     
  7. glk

    glk
    Expand Collapse
    iPF Novice

    Joined:
    Aug 21, 2011
    Messages:
    26
    Thanks Received:
    1
    Will do - thanks for your help.
     

Share This Page



Search tags for this page
how to fix ipad if restore failed
,
ipad keeps wanting to go to restore from itunes bacup
,
ipad restore fail backup
,
ipad restore failed
,
itunes could not restore ipad backup session failed
,
itunes could not restore the ipad
,

itunes could not restore the ipad because the backup could not be saved on the computer

,

itunes could not restore the iphone because the backup could not be saved on the computer

,
itunes could not restore the iphone because the backup session failed
,
itunes saying could not restore ipad backup session failed