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Help in setting up my mail account

Discussion in 'iPad 3 Forum' started by planner, Aug 31, 2012.

  1. planner
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    planner iPF Noob

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    Hi,

    I have just bought my iPad 3 and I am trying to set up my mail account using Microsoft exchange. Can someone please tell me what I need to enter in the individual fields for setting up for a btinternet.com mail account. I set this up fine for my daughters iPhone but iPad does not have has many fields to completed and does not require separate outgoing or incoming server information which I can't understand why. When I enter the server name 'mail.btinternet.com' my username and password in the required fields and press done all that happens is that it tries to verify and fails.

    So any help or advice to resolve this problem to get my iPad e-mail working would be greatly appreciated

    Regards

    Planner
  2. Unleashed
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    Unleashed Super Moderator Staff Member

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    after you setup the email account if you go into the settings there should be an advanced option and if you check the account you setup it should have a space to type in the other fields such as incoming and outgoing server
  3. planner
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    planner iPF Noob

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    Thank you for your reply. I used 'other' rather than the 'Microsoft Exchange' account and it has set up everything automatically and is working fine now.

    Thanks for help

    Regards

    Planner

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