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Help!!! I keep getting this message and I don't know what to do.

Discussion in 'iPad 3 Forum' started by IbelithLP, Aug 12, 2012.

  1. IbelithLP
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    IbelithLP iPF Novice

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    I keep getting this message: "iTunes was unable to load provider data from Sync Services. Reconnect or try again later." Why I am getting it? Help me fix this, please.
  2. Mickey330
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    Mickey330 Administrator Staff Member

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    Have a look at this article from Apple's support web site: http://support.apple.com/kb/TS2690

    Hopefully, that'll guide you through the steps you need to get everything working properly.

    Good luck and let us know how you get on.

    Marilyn
  3. ferrarasam2
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    ferrarasam2 iPF Novice

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    Close your iTunes,
    Go to command Prompt -

    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".

    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt

    In the "Command Prompt" screen, type in

    netsh winsock reset

    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.

    Now launch your iTunes and see if it is working now.

    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:

    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    Apple software on Windows: May see performance issues and blank iTunes Store

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