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Help getting HP refill cartridge to work!

Discussion in 'Off-Topic' started by TFarmer, Jul 15, 2011.

  1. TFarmer
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    TFarmer iPF Novice

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    I have been refilling for several years with no problems. I get a new Dell laptop and do my first refill (HP 21 cartridge) and I'm getting a popup box that says I'm not using "authentic HP ink". It gives me a box to click on to go online and purchase an HP cartridge.

    How do I get past this? Before the new Dell laptop it would say the ink level could't be determined and I'd click "OK" and it would print.

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