Hello & can anyone help re updating emails?

[hellopetal]

Hi guys,
I've had my mail account working with no issues on my iPad & iPhone & suddenly on both devices my mail is not updating! My mail account is downloading with no problem when I use the laptop so the issue is not with my email setup!
All settings seem to be ok & have turned off and on etc with no success, can anyone help please?

 

[leelai]

Hi and welcome to the Forum!

I've moved your thread to our Help Section where you will receive a better response.

The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

We also have our own App - It is a very simple app to navigate.
http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
Reading the IPad manual is a great place to start so please download a copy of these.
http://www.support.apple.com/manuals/ipad/
2 very informative threads from which you will learn many tips and shortcuts for the IPad.
http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
We have rules like any Community so please read these also
http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

Once again we welcome you here and are so pleased you have joined us!

iPad 2 3G 64gb

 

[twerppoet]

Who is your email provider?

 

[hellopetal]

Hi, my email provider is virgin.
Thanks for your response.

 

[twerppoet]

Have you tried deleting and re-adding the account? I don't have high hopes for this, since it is not working on both iOS devices; but it is worth a try.

On your laptop, are you using an email client (like Outlook), or web mail (browser)? Web mail uses different services than email clients, so it doesn't always reflect whether those services are down.

I'm afraid I'm not familiar with Virgin, so I can't offer more detailed help. Hopefully someone else is and can.

 

[hellopetal]

Went online using webmail on the laptop & deleted old emails & reset account on iPad & it seems to have done the trick for the moment. Wondered if I'd exceeded a mail limit? Just relieved it seems ok but appreciate your help, and you.

 

[twerppoet]

I'm glad it's working again.