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gray screen in ipad safari

Discussion in 'iPad General Discussions' started by SturgisK, Jul 30, 2011.

  1. SturgisK
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    SturgisK iPF Noob

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    After working perfectly for 6 weeks, my ipad safari seems hung up. The google search function works, i.e. it finds a site corresponding to the search words, but the "touch screen" function is froozen/gray below the "Web Images Videos ..etc. line. Nor will it go to the other active safari screens.

    HELP!!!
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. davidhester
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    davidhester iPF Noob

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    Bonnie advice, Tim. As a perverse Yank, I tried your second suggestion first. It fixed the problem in under three minutes! Thanks!
  4. pswing3038
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    pswing3038 iPF Noob

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    what causes a gray and colorful horizontal lines across the middle of the ipad i reset and restore it and nothing
  5. AdmiralAdama
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    AdmiralAdama Super Moderator Staff Member

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    Is that what you're seeing while in a browser or is that the appearance of your home screen?

    AA

    Sent from my iPhone using iPF
  6. scifan57
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    scifan57 Super Moderator Staff Member

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    Do the lines maintain the same orientation when the screen rotates, ie; if the lines are horizontal in portrait mode are they vertical in landscape mode? If so, it could be a screen problem requiring repair. If your warranty is not expired, it should cover this type of problem.
    Last edited: Sep 29, 2012

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