GMAIL WAV files attached cannot be played

Discussion in 'iPad Help' started by emoreira, May 13, 2014.

  1. emoreira

    emoreira
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    I receive e-mails in GMAIL from my phone voice mail with the voice mail attached as a wav file. I cannot reproduce the wav file attached. All I get is a black screen with a crossed play icon.
    Any way to be able to hear the voice in the file ?
     

    Attached Files:

  2. J. A.

    J. A.
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    Your screenshot looks like a part of the Gmail app. There's a small arrow at the bottom right of this picture. If you tap it, you get the possibility to open the file in Safari. Try this option.

    If this doesn't work, set up the Gmail account on your iPad in Settings - Mails, Contacts, Calendars. Afaik the built in Mail app plays these files without problems. So does the Mailbox app. So if you don't want to use Mail, look for Mailbox in App Store, install it and set it up using your Gmail account.

    Hope that helps.
     
  3. Gtatler

    Gtatler
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  4. J. A.

    J. A.
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    If you choose to install the app Gtatler posted, then try a combination of both our suggestions:
    Open the file in Safari. It will give you the option to open in..., and there you choose OPlayer.

    Afaik the Gmail app doesn't give the "Open In..." possibility. This would be a workaround.
     
  5. emoreira

    emoreira
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    Thanks for all the answers and your time.

    In the iPad e-mail I have configured my Hotmail account.
    Opening the wav file in Safari I get the same crossed play icon.
    If I forward the GMail e-mail with the wav file to my Hotmail account, I can open and play the wav file from there.

    I've installed this app, but it makes no change. I cannot select any other app to play the file.
     
    #5 emoreira, May 13, 2014
    Last edited: May 13, 2014
  6. J. A.

    J. A.
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    That's great! :)
    Thanks for posting your solution! It may help someone else with a similar problem.
     

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