ringlert said:
I'm new here, my wife uses an iPad2. Also have a Facebook problem. Sounds similier. She starts Facebook. Gets a white srceen, immediately followed by a blue screen with Facebook written across the center. It then disappears, going back to the normal apps screen. If you go check the running apps, it shows Facebook running. Still running IOS5, updated Facebook the other night to ver. 47423. Have not deleted Facebook app and reloaded. I guess that would be the next thing but am not sure what gets deleted when apps are deleted. When you go to delete the app, it says has a warning that data will be lost. Is any important facebook data actually lost or is the warning talking about the app only? When Facebook was initially updated it didn't work for several housr, then started working. Worked for several days and now has not worked for 2 days. Sorry about the length, I was trying to get all the info in. I guess the question is; is deleting the app any big deal, unless somebody has the actual cause of this problem.
We appreciate all the info you can give us, small details may be the most important. I would try the usual first 3 steps and see how you go here. Close your app completely, a restart and a reset.
When an app behaves strangely it is best to close it completely and then relaunch it. From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it, now press the home button to return to your screen. It's also a good idea to close all these apps, as it helps the iPad run smoothly....now see if it is operating, if not a restart is in order.
Press and hold the power off button, the one at the top right. You will see a slide appear to power off, slide this and the screen will go dark and a Whirly will appear. When the Whirly disappears your iPad is now off. Press the power button again until the Apple logo appears, this will take a few seconds and your iPad will restart. You should restart your iPad occasionally also as it will keep it running well. Now see if it is operating.
Hold the power off button and the home button simultaneously, keep holding them in and you will see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start. Let us know how you go.
Photos or private messages may be what they mean by lost data if you delete the app....do you backup your iPad?
