FYI, My technophobe mom is 78 and has been thinking of getting a iPad for a while. A few months ago she broke down and got one at a non-apple but fruit named Mac store and signed up for their training at the same time. For (I think) $75 she gets a years worth of one on one training that she schedules online. So far she has been to there sessions and absolutely loves both the training and her iPad. The sessions are not scripted and they work on whatever she wants in addition to showing her new things. She is finding herself carrying her iPad everywhere and using it for most everything instead of her laptop. I am not saying that most people really need training to use a iPad but it might be something to consider.