Game Won't Play in Landscape After Downloading IOS7

Discussion in 'iPad Help' started by Nancyboy, Sep 22, 2013.

  1. Nancyboy
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    Nancyboy iPF Noob

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    Hi. I have a paid version (no commercals) of the Words With Friends app on my iPad 4. After downloading IOS7 a few days ago the game will no longer flip to landscape mode. It does flip end to end on the screen, but not landscape. My brother is experiencing the same issue. I have made sure the orientation is not locked. Is there a simple fix that I'm missing or do I need to delete the app and re-download it (and probably lose all the game data)? I have tried the Zynga website help with no success. Thanks for any help.
  2. J. A.
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    J. A. iPad Legend

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    Hi, welcome to iPF!
    That seems to be a problem with the app itself. There were quite a few members reporting this problem. You'll have to wait for an app-update.
  3. wackyjacky
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    wackyjacky iPF Novice

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    Not the paid version but same problem.
  4. jimsuz2006
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    jimsuz2006 iPF Novice

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    Update has been issued to solve the problem.
  5. Nancyboy
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    Nancyboy iPF Noob

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    I don't show an update available on my WWF app; do you know where I look for it? (sorry for the dumb question).
  6. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    Open the App Store app, then choose the updates tab and look for your app with "update" on the right.....

    image-1671098651.jpg

    The Archangel
  7. Nancyboy
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    Nancyboy iPF Noob

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    It just showed up on my iPad--thanks both of you!
  8. Gabriel1
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    Gabriel1 Super Moderator Staff Member

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    Glad to hear that, thank you for letting us know.

    The Archangel
  9. rpapworth1
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    rpapworth1 iPF Novice

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    My ipad 3 locks up when I open WWF. I have checked that the update has been done, but it still locks up, I have to turn the ipad off in order to get it back to working.

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