Frozen iTunes app

Discussion in 'New Member Introductions - Site Assistance' started by louisapp, Apr 28, 2012.

  1. louisapp

    louisapp iPF Novice

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    Hallo

    I'm not sure if this is the right place to post my question as this is the first time I have visited a forum and am unfamiliar with the process.


    I have recently bought an iPad and downloaded a film, which I was able to watch. When I tried to watch it again I couldn't find it as it my downloads folder was empty. I have tried to download another film but when I press the iTunes app. It opens onto a page which none of the links respond to any touch, even the menu at the bottom of the page is frozen.
    Any ideas please?*

    Louis
     
  2. leelai

    leelai Administrator Staff Member

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    Hi Louis and welcome to the Forum!

    Was your first movie downloaded through iTunes? And did you buy it or was it a rental? Also look in your Video app for it.
    When an app behaves strangely it is best to close it completely and then relaunch it. From the home screen do the four finger swipe up or double press the home button to reveal your multi task bar. These are all the apps that you have opened at one time. Long press the app until it jiggles and a red minus sign will appear above it. Press the minus sign, this will close the app, not delete it, now press the home button to return to your screen. It's also a good idea to close all these apps, as it helps the iPad run smoothly. Let us know how you go.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    2 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
     
  3. louisapp

    louisapp iPF Novice

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    Hi Leelai

    Thanks very much for the advice and the welcome.
    That was great info and solved my problems.
    I'll browse the forum as advised and clue-up an the iPad.

    Best regards Louis
     
  4. leelai

    leelai Administrator Staff Member

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    You're very welcome, and thank you for letting us know this solved your issues.
     

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