Frozen download

Discussion in 'iPad Help' started by sneal326, Aug 28, 2011.

  1. sneal326

    sneal326
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    iPF Noob

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    New to my I Pad buy purchased movie as rental and it freezes 3/4 of the way through? What can I do to fix or was I just ripped off?
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN
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    iPad Legend

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    OK - most Members find that this happens occasionally - for reasons unknown! Try to reset your iPad with a complete power-off, power-on cycle and try again (i.e. just don't put the iPad to 'sleep')

    If it continues to cause problems you can always get a refund; call the toll-free Apple Support line with the transaction reference number from your iTunes invoice and you'll be refunded with a credit to your iTunes account.

    Tim
     

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