Forgotten password

Discussion in 'New Member Introductions - Site Assistance' started by luna 50, Oct 16, 2013.

  1. luna 50

    luna 50 iPF Noob

    Joined:
    Sep 23, 2013
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Essex uk
    Ratings:
    +0 / 0
    Any ideas please. I have all my passwords saved in DocWallet & "you've guessed it", I've forgotten the password for DocWallet. It says I can email to close my account but I might remember the password if I knew the format i.e how many letters required, upper case & numerals to be included etc
     
  2. leelai

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,834
    Thanks Received:
    1,291
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,370 / 0
    I've just downloaded this app and it would appear that you can set quite a long password.....it's not a set number of digits.

    The Password Security Level turns from red to yellow on the 7th digit and to green on the 9th digit but you can set longer than this and there doesn't appear to be a need to have letters, numerals, or symbols.

    It does say if password is lost your data cannot be restored.

    Sorry not to be of more help to you.

    Good luck with remembering that password.
     
  3. giradman

    giradman iPad Super Guru

    Joined:
    Apr 26, 2011
    Messages:
    3,645
    Thanks Received:
    958
    Trophy Points:
    113
    Location:
    North Carolina
    Ratings:
    +1,057 / 0
    You may be out of luck - quoted below is from the DocWallet website which you likely have already seen - I use a program called SplashID which is on my iPad and also my MBPro; I've also 'exported' the information and have a printout stored safely - losing (forgetting) that master password can be painful - sorry! :mad:

     
  4. luna 50

    luna 50 iPF Noob

    Joined:
    Sep 23, 2013
    Messages:
    5
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Essex uk
    Ratings:
    +0 / 0
    Thank you both. I still can't remember the password so may give SpashID a try. I will give the password to my daughter as well so this doesn't happen again.
     
  5. leelai

    leelai Administrator Staff Member

    Joined:
    Apr 24, 2011
    Messages:
    24,834
    Thanks Received:
    1,291
    Trophy Points:
    113
    Location:
    Brisbane, Australia
    Ratings:
    +1,370 / 0
    Glad to try to help you.

    Great idea to give that new password to your daughter also. ;)
     

Share This Page