Forgot pass word

Discussion in 'iPad Help' started by Oldman1597, Dec 17, 2015.

  1. Oldman1597

    Oldman1597
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    My granddaughter forgot password and now we can't change password we entered I'd and glot as far as send to recovery email we do that but don't receive email.how do I change recovery email?
     
  2. giradman

    giradman
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    Hello Oldman.... - welcome to the forum! :) Not a great start for your first post, i.e. the wrong forum and nothing on which iPad model is under discussion nor the iOS installed - please provide that information. Also, which password do you mean, i.e. the passcode to the iPad, Apple ID, and/or other?

    Now, I'm assuming that you mean your granddaughter forgot the passcode to get into the iPad - correct? If so, then checkout this Apple Support Article - image below showing the start of the process - let us know if this helps; if not, then clarify your problem. Dave
    .
    Screen Shot 2015-12-17 at 5.58.48 PM.png
     
  3. scifan57

    scifan57
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    I've moved your post to the iPad Help Forum where it will receive more attention.
     
  4. J. A.

    J. A.
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