Fantasy Ocean

Discussion in 'iPad Games' started by beavery, Jun 20, 2011.

  1. beavery
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    beavery iPad Fan

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    I have sent emails off to the email given on their webpage with no resolve, so I did a search here and couldn't
    find anything.
    I have both the iPad and iPhone versions of this app. In the iPad version I paid for some clams so I could buy a mermaid. After buying said mermaid and enjoying her swimming around( with the kids I babysit ogling her off), less than a week later she disappeared. Nothing I can find tells me that it is a limited time purchase.
    Should I put a claim up with Apple? In all respects, the creators of the app have stolen my money, as I have not received what I have paid for.
    Anyone have experience with this app and/or the creators?
  2. SweetPoison
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    SweetPoison iPad Legend

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    How much did your missing mermaid cost?
  3. beavery
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    beavery iPad Fan

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    360 clams./gem things.
    I bought a $12.99 pack of 115 gems which added to the ones I had saved from the start and daily freebies.
  4. beavery
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    beavery iPad Fan

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    How do I approach Apple with a complaint about this? I have looked on the apps info page on my iPad. Can't see it anywhere :(
  5. beavery
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    beavery iPad Fan

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    Update: sent a support email off to apple and they responded saying that they have refunded the transaction
    "this time only"
    Still nothing from the app developer.
  6. Tataw
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    Tataw iPF Noob

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    I can not use game fantasy ocean any more, because server is not active. What happen in fantasy ocean server..? Why their internet is not active?
  7. skb
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    skb iPF Noob

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    Same here- cant connect to server.

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