Facetime

Discussion in 'iPad General Discussions' started by Bowlander, Apr 30, 2011.

  1. Bowlander
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    Bowlander iPF Novice

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    Frozen pic on my screen when trying to talk to my daughter on her i phone 4 suppose to be moving vid .? In the smaller screen no? Help good peeps
  2. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    It is a bug. The FaceTime background should always be a live video of the front camera.

    Try restarting FaceTime.

    -Enter the Multitaskbar by pressing the home button twice
    -Press onto the FaceTime app until it starts wiggling (you may have to scroll to find it)
    -tap onto the red circle to close FaceTime
    -open FaceTime again

    Let us know how you get on. ;)
  3. Bowlander
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    Bowlander iPF Novice

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    Ok bud did'nt work I'll try again
  4. Bowlander
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    Bowlander iPF Novice

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    Nope just getting a still pic of me and my daughter is getting a blank screen at her end!!!!!
  5. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    Has she restarted FaceTime as well? It may just be, that the issue isn't with your FaceTime.
  6. Bowlander
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    Bowlander iPF Novice

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    No the prob deffo my end as I have a no moving image of me only moving image of her from her I phone
  7. twerppoet
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    twerppoet iPad Legend

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    Have you updated to the most recent iOS version? I believe this bug was supposed to be fixed in 4.3.2.

    You can check your version under Settings >> General >> About.
  8. Bowlander
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    Bowlander iPF Novice

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    Nope just says 4.3 not 4.3.2 don't no what else to do..... Shall I reset my I pad altogether..?
  9. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    Twerppoet was hinting, that this FaceTime bug can occur on 4.3&4.3.1, meaning if you have one of those installed, and you do, a firmware update would be in order.

    You can do so by connecting the iPad to your desktop, start iTunes, select iPad from the left bar and then click on Update.
  10. Bowlander
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    Bowlander iPF Novice

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    Ummm do not own a desk top
  11. DontUnderstandMyIpad
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    DontUnderstandMyIpad iPad Guru

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    But you must have the iPad synced to a computer/laptop/netbook, no?

    Worst case scenario, you can visit the AppleStore and have them update your iPad.
  12. Bowlander
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    Bowlander iPF Novice

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    Yes my sons netbook ..I'll try and track him down ta
  13. Bowlander
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    Bowlander iPF Novice

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    Thank you very much mister master it working .......ta bud
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