Facetime stopped working!

Discussion in 'New Member Introductions - Site Assistance' started by mistraltony, Feb 3, 2015.

  1. mistraltony

    mistraltony
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    iPF Noob

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    Hi everyone

    I am new to this forum but unsure where to get help.

    I updated my Apple password the other day and since then my Facetime and I Messaging has ceased to work. They ask me for my Apple ID and Password but will simply not accept the new password. Everything else seems to accept it just fine.

    I have read countless forums on this problem and tried to follow every recommendation but nothing works.

    Obviously this is a known problem to Apple who are obviously too busy selling record numbers of new Ipads to worry about problems like this.

    We live 1,000 miles from our children and grandchildren so have become reliant on our Facetime contact. If anyone knows any quick fixes for this I would be very grateful.

    Please don't just send a list of links. I have just spent 2 days following every one, updating BIOS, even a general reset. Nothing works!

    Many thanks
     
  2. J. A.

    J. A.
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    If your device isn't up to date, then update it. The latest software, iOS 8.1.3, fixed an issue with FaceTime and iMessage. Perhaps it will help with your problem.

    I suppose "general reset" is erasing content and settings and restoring it.

    Try a different kind of reset. It's performed by pressing and holding Home and Power button until you see the Apple logo, then letting go of both. The iPad will power up on it's own. This won't remove data or settings. It might help getting rid of some glitches. Maybe it'll help with your problem.

    Did you also try to sign out of your Apple ID in Settings - iTunes & App Store and sign in again? You could also try the same in Settings - iCloud.
     
    #2 J. A., Feb 3, 2015
    Last edited: Feb 3, 2015
  3. mistraltony

    mistraltony
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    Thank you for the reply JA but I have tried all the above and it makes absolutely no difference at all. As I say I have read all the things suggested by others in lots of threads on this subject.
     
  4. jaba123

    jaba123
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    iPad Junkie

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    Make sure ur device current time and date is correct.


    Sent from my iPad using Tapatalk
     

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