FaceTime Not Connecting

Discussion in 'iPad Help' started by jantoles, May 27, 2015.

  1. jantoles

    jantoles
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    iPF Noob

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    i have an iPad Air 2, and my friend has my old iPad 4. We have tried connecting via this app and when I am trying to connect, I see "connecting", but I am never able to connect. The same thing happens on my friend's end. She is using a T-Mobile Hot Spot, and I am using WiFi from a cable provider. From what I have read, a Hot Spot will not work because of the 3G/4G speed. Why will this not work when an iPad that has the same speed built into it will work?
     
  2. dhewson777

    dhewson777
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    Are both iPads using the same AppleID for FaceTime per chance?
     
  3. jantoles

    jantoles
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    No, completely separate IDs.
     

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not able to connect to facetime in my ipad 4