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Facetime issues

Discussion in 'iPad 3 Forum' started by webgirl, Sep 14, 2012.

  1. webgirl
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    webgirl iPF Noob

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    Hello,

    I recently bought the ipad 3 & tried factiming my sister in australia, we were
    both on the landline phone when she facetimed me, I accepted the call but when I
    hung up the landline phone, the screen froze & facetime dropped. I tried calling her
    back on facetime, I could hear the ring but she didn't pick up even though the ipad
    was in front of her.
    I looked through the ipad user guide & checked that all was correct, it was, so I have
    no idead why facetime is not working

    Thanks for your answer & help
  2. zstairlessone
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    zstairlessone iPad Ninja

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    I don't know about the freezing up, but we tried Facetime sitting next to each other and it takes a while for the connection to make. Mine would continue to show ringing going on after the other was answered, theirs wasn't showing a connection, then finally the two synched up and we were communicating. It did take a bit to establish the connection...
  3. seneca18
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    seneca18 Super Moderator Staff Member

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    I'm not sure if this is the problem but I FaceTime with a friend from Germany and the calls would drop or freeze frequently. It turns out that their router was causing the issues. Ever since they got a new router we have not had a problem. Something to check though.

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