Facetime is terrific. However, i have connected with people in australia and in canada and in italy, etc. I bought an ipad 2 for my in laws in Sydney a month or so ago. They went through the process of setting up facetime but we are having trouble connecting. They can ring me and when i accept facetime gets stuck in "connecting" status indefinitely. When i call them, they never see the prompt to accept or decline. I have connected with others in australia straight away no problem. Then a couple of weeks ago my inlaws and i connected perfectly. The following week again n problem. All of a sudden last week, the same issue happened again where we cannot connect at all. The same issue where "connecting" status hits us and never goes beyond, and when we contact them, they never receive a prompt, thpugh for two weeks itworked fine. Any thoughts from the Apple community out there?