FaceTime and multiple iOS device problem

Discussion in 'iPad OS' started by mlaurencg4, Feb 11, 2013.

  1. mlaurencg4
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    mlaurencg4 iPF Novice

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    Scenario:
    iPad (4) and iPhone (4s), both upgraded to iOD 6.1. FaceTime ON with Apple ID and password properly entered on both devices
    "You can be reached by FaceTime at" has phone number checked for the iPhone and Apple ID email (hotmail) checked for the iPad.
    No one can call the iPad using FaceTime. Tried turning off FaceTime on the iPad, and then turning it back on (reactivating), but no change in situation.
    Reset both devices, but no change in the situation. Any advice?
     
  2. seneca18
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    seneca18 Super Moderator Staff Member

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    I take it you can make calls using the iPad though? You did a reset already but you may try doing a restore through iTunes.
     
  3. mlaurencg4
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    mlaurencg4 iPF Novice

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    Yes Seneca18, calls go out. Will do the restore as you've suggested. Thanks!
     

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