Facebook Market Place

Discussion in 'iPad Help' started by sargan, May 13, 2019.

  1. sargan

    sargan
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    I use FB app and found that since Saturday I cannot access the Facebook Market Place

    Facebook feed seems OK, as do other groups.
    I click on Facebook Market place ... shows entries but if I click on any .. I get 'Unexpected error occurred' It is not account related as tried it in browser on different devices and it is fine.
    Is specific to the iPAD.

    I saw a 'fix' which was to reset location and rest network connections - both tried made no difference.
     
  2. J. A.

    J. A.
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    This could be a problem with the app itself. I’ve tried opening an article/entry in Facebook in a browser and in the app, both on my iPad. I got this error in the app as well, but not when I used the browser.

    Did you report it to Facebook?
     
  3. sargan

    sargan
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    No ...... whenever I tried to report a fault before, never got anywhere - just ignored.
     
  4. J. A.

    J. A.
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    In case you don’t know where to go:
    Tap “Menu” at the bottom, then select “Help & Support”:
    0EDC78E2-FE97-41AD-B7D1-8EA3B2FECDB7.jpeg
    Choose “Something’s not working”:
    78D67FF4-BC9C-44AB-B17F-2B75D8E26B69.jpeg
    Select “Marketplace”:
    43BB922A-BBE9-4DA2-8EC2-DE76B7FDB9F0.jpeg
    Then describe your issue:
    E43B62CB-7A07-4ED8-917B-47692AF27717.png
    There’s a support inbox somewhere. If you can’t find it in the app, use a browser. Facebook will send a short reply which will tell you that they will use your report to improve their service.
     

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