Facebook app problem

Discussion in 'iPad 2 Forum' started by myrachavez87, Nov 14, 2012.

  1. myrachavez87

    myrachavez87 iPF Noob

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    I hope you can help me guys, yesterday until now I can't access my fb app in my ipad2 and it says that it can't sign in in a single sign on something and when I try lgging in again it says error due to signal prob yet I have a stable connection. Also I can access my instagram as well as twitter. Hope you can help me. Thanks
     
  2. KevinJS

    KevinJS Super Moderator Staff Member

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    Have you tried signing in to FB using the web interface?


    If the app is playing tricks it could be worth deleting and reinstalling.

    Sent from my iPad using iPF
     
  3. myrachavez87

    myrachavez87 iPF Noob

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    Yup, I did but it's also not responding when I'm trying to log-in.
     
  4. KevinJS

    KevinJS Super Moderator Staff Member

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    I just checked it, and logged on straight away.


    Have you tried closing it in the multitask bar and restarting it? That will force it to start from scratch. Here's the method.

    Four finger swipe up the screen to reveal the multitask bar.

    Long press on any app in the list until a minus sign appears.

    Touch the minus sign on each app to close it.

    Four finger swipe down the screen to return to normal.

    If this doesn't work, maybe try a different network, a coffee shop or something.

    Other things to try:

    Reboot your router
    Hard reset your iPad
    Reset network settings

    I don't want to recommend this, especially if everything else is working, but if all else fails you could try changing your DNS settings to Google's public server. That has worked for some members who have had network issues.

    Sent from my iPad using iPF
     
  5. myrachavez87

    myrachavez87 iPF Noob

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    I've tried all of those already. I guess I have to check my wifi connection. Thanks much
     
  6. KevinJS

    KevinJS Super Moderator Staff Member

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    No problem. Sorry I couldn't help.

    Sent from my iPad using iPF
     

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