Exchange E-Mail

Discussion in 'iPad General Discussions' started by Mojo Izzo, Jan 20, 2011.

  1. Mojo Izzo

    Mojo Izzo
    Expand Collapse
    iPF Noob

    Joined:
    Jan 19, 2011
    Messages:
    4
    Thanks Received:
    0
    Hi All -
    I have set up my work email (microsoft outlook - exchange) on my iPad and it works (!) through wifi when at work.

    It does not, however, work through wifi at home or through 3G.

    Is this because at work I am "inside" the firewall?

    Do I need to set up the "VPN" tab under network?

    Our IT guy says we use "watchguard" ipsec protocol. I notice that there is a tab in VPN configuration ipsec but with the "cisco" logo under it. I am under the assumption that this won't work with "watchguard". Is this correct?

    Our IT guy is not real excited about helping me out or setting up L2TP or PPTP on the "watchguard" firewall. Before I push too hard does anybody know anything about this? I am not sure I explained it correctly.

    Thank you for helping out a noob!
     
  2. King Hal

    King Hal
    Expand Collapse
    iPad Enthusiast

    Joined:
    Jun 6, 2010
    Messages:
    402
    Thanks Received:
    2
    Whether using Mail with Exchange settings or OWA (Outlook Web Access) you should be able to access from outside your firewall. You'd only need a VPN if using Outlook which is not available on iPad. Ask your IT bods if it's to do with the domain name in the settings. Maybe if you're logging on internally you don't need the domain name but do externally?
     
  3. Spink10

    Spink10
    Expand Collapse
    iPad Junkie

    Joined:
    Dec 29, 2010
    Messages:
    626
    Thanks Received:
    0
    Had same problem - then our IT fixed it within 30 secs :)
     
  4. Mojo Izzo

    Mojo Izzo
    Expand Collapse
    iPF Noob

    Joined:
    Jan 19, 2011
    Messages:
    4
    Thanks Received:
    0
    You are lucky to have such an IT department! Do you know what they did?
     
  5. nateccnn

    nateccnn
    Expand Collapse
    iPad Fan

    Joined:
    Dec 28, 2010
    Messages:
    130
    Thanks Received:
    0
    Can you tell us how it is set up on your iPad? POP3/SMTP or IMAP or Exchange Mode? Is the Exchange Server using security certificates? If, is it a trusted source or home made?

    Nate
     
  6. Mojo Izzo

    Mojo Izzo
    Expand Collapse
    iPF Noob

    Joined:
    Jan 19, 2011
    Messages:
    4
    Thanks Received:
    0
    Hi All,

    Based on your input I played some more with it and got it to work.

    I had used the outlook account information from my office. The server name was wrong and only worked inside the fire wall. When I changed it based on the OWA server information it started working (tested by turning off WIFI and using 3G).

    Thank you all for your help.

    Nate - we use exchange. The ipad says it doesnt trust it but I tell it to proceed and then it seems to work.
     
  7. Spink10

    Spink10
    Expand Collapse
    iPad Junkie

    Joined:
    Dec 29, 2010
    Messages:
    626
    Thanks Received:
    0
    Nope - when they installed a ssl he also configured it. I would ask him but our IT Guy is not at our local office.
     
  8. 71wrd

    71wrd
    Expand Collapse
    iPF Noob

    Joined:
    Nov 19, 2010
    Messages:
    6
    Thanks Received:
    0
    I have my work e-mail (Exchange) set up on my iPad. When I set it up it insisted that I have a passcode lock set. It wouldn't work without it. Might be worth a try (although probably doesn't explain the work/out of work issue).
     
  9. OperatorX

    OperatorX
    Expand Collapse
    iPF Novice

    Joined:
    Jun 25, 2010
    Messages:
    36
    Thanks Received:
    0
    For those companies with OWA, you can use the exchange client on the ipad to get your emal. With OWA setup, port 443 is opened between the OWA and Exchange server. Using your OWA credential, and server name (owa.MyCompanyDomain.com) will usually work.
     

Share This Page



Search tags for this page
appl ipad not working with wifi at home but when they tested it it worked
,
emails not coming through ipad exchange server
,
exchange email not working on ipad air over wifi
,
exchange mail not working w ipad air
,
exchange on ipad mailbox rules
,

ipad email work on cell not on wifi

,
mail exchange
,
mail on exchange not coming through on ipad
,
reconcile email with ipad
,
why does my exchange work only on wifi: ipad