emailing images problem

Discussion in 'iPad 4 Forum' started by askingforanother, Oct 3, 2017.

  1. askingforanother

    askingforanother
    Expand Collapse
    iPF Noob

    Joined:
    Oct 3, 2017
    Messages:
    6
    Thanks Received:
    2
    When emailing full size images, more often than not the image received is a thumbnail...however sometimes its full size ...
    this makes no sense whatsoever.
    when emailing images I click the add photo icon or going straight into photos select the image to be sent and do it that way...both ways produce thumbnails for the recipient.

    This is very annoying indeed.. pls help!

    iPad is 4th gen (A1458) version 10.3.3
     
  2. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend II

    Joined:
    Jan 8, 2011
    Messages:
    20,715
    Thanks Received:
    6,641
    Are any of these photos imported from a camera or other source as RAW format? Often RAW formats contain a thumbnail jpg file. If the receiving device/computer can not display the RAW file, the thumbnail is all that will be shown.
     
  3. askingforanother

    askingforanother
    Expand Collapse
    iPF Noob

    Joined:
    Oct 3, 2017
    Messages:
    6
    Thanks Received:
    2
    All the images are screenshots, when sent they are all embedded in an email from the 'mail' app at full size, mostly they are received as thumbnails (to a gmail account) but sometimes (without any noticeable reason) they are full size...
    earlier I sent 3 images in the one email (all full size roughly 350kb each) and 2 were received as thumbnails and 1 was full size...it just makes no sense...!
     
  4. twerppoet

    twerppoet
    Expand Collapse
    iPad Legend II

    Joined:
    Jan 8, 2011
    Messages:
    20,715
    Thanks Received:
    6,641
    I’m not famiar with Gmail’s file size limitations, but that might be the cause. File size can be increased by image complexity as well as the resolution, so there is no guaranty that an image is the same file size just because it has the same resolution..

    As an experiment, try sending the failed screenshots again, but before you send them look on the CC/BCC line of the email. On the right side of that line there should be the word ‘image’ and some numbers. Tap on this and you should get a choice to set the maximum image size. Try sending the image as Large instead of Actual Size and see if that works.
     
  5. askingforanother

    askingforanother
    Expand Collapse
    iPF Noob

    Joined:
    Oct 3, 2017
    Messages:
    6
    Thanks Received:
    2
    The file size limit on gmail I think is around 25mb...the CC/BCC line in email is for sending messages to multiple recipients which has nothing to do with images as far as i can see.
     
  6. NSquirrel

    NSquirrel
    Expand Collapse
    iPad Enthusiast

    Joined:
    Oct 22, 2014
    Messages:
    359
    Thanks Received:
    224
    Of the 3 sent in one email, and considering the one full size, did it have any actual size difference from the others? My thinking is to wonder if you are right on the border of some size limitation between thumbnail and full size.

    Another thought to try is to send the same image several times in one email and then several times as one image per email and see if there is any difference, for which there should not be.

    Yet another thought: against the update for ios11.0.2 ‘Another issue also addressed in today’s update is a problem that could cause some photos to be hidden, as well as a bug where attachments in S/MIME-encrypted emails won’t open.’ Perhaps your problem has been fixed in with other image fixes...
     
  7. brixtonboy

    brixtonboy
    Expand Collapse
    iPad Fan

    Joined:
    May 28, 2016
    Messages:
    294
    Thanks Received:
    164
    Don’t know if this will help you or not. I to use gmail and save my photos in Google Photos when l wish to send one or more l do it from there.
    Clicking on the square with the arrow and selecting gmail them setting up my email.
    Not sure if they are full size but for sure not thumbnails.

    I am using an iPad Air 2 on 11 if that makes any difference?
     
  8. askingforanother

    askingforanother
    Expand Collapse
    iPF Noob

    Joined:
    Oct 3, 2017
    Messages:
    6
    Thanks Received:
    2
    All the images are screenshots from the ipad and are around 350kb, I have tried sending the same image, multiple images, sometimes it arrives as a thumbnail sometimes its full size..
     
  9. brixtonboy

    brixtonboy
    Expand Collapse
    iPad Fan

    Joined:
    May 28, 2016
    Messages:
    294
    Thanks Received:
    164
    I so sorry, l have now done this both ways. By adding the photos first from my Google Photos Account and sending them.
    Then by clicking on the circlip thing and adding them from my normal Google Account with.pdf’s also. I added text as well.
    Everything worked fine for me.
    Not really what you wanted to hear. Have you tried resetting your machine?
    I no longer use the mail app just Google for Everything Photos, Photo Storage and sending all in one as it were. Google freak l guess.
     
  10. askingforanother

    askingforanother
    Expand Collapse
    iPF Noob

    Joined:
    Oct 3, 2017
    Messages:
    6
    Thanks Received:
    2
    Its actually my mothers ipad, she emails screenshots from the ipad's internal storage, she doesnt have googlephotos, asking her to change to that would be too traumatic! cant imagine shed be keen to reset the machine either..
     

Share This Page


Search tags for this page
azs
,

news