Email will not send

Discussion in 'iPad Help' started by Mbrown62, Apr 13, 2011.

  1. Mbrown62

    Mbrown62 iPF Noob

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    I have recently started having a problem with sending email from my iPad. Sometimes after hitting send it appears to be sending but does not end up in my sent box and is not received by the recipient. There is no error message and I wouldn't even know it wasn't sent if I didn't check the sent box. Please help, this is very frustrating.
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN iPad Legend

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    I've had this problem too!


    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
     
  3. Mbrown62

    Mbrown62 iPF Noob

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    Neither of those worked. Anyone else?
     
  4. DontUnderstandMyIpad

    DontUnderstandMyIpad iPad Guru

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    The email most likely got stuck in the Outbox. The bottom left corner, where is usually says Checking Mail, should now be a message saying '1 unsent message'.

    Anyway, where you able to send emails with the same account before? Is it an email account from Work/Uni? Sometimes you have to be on the premises to be able to send emails, though receiving mails still works.
     
  5. Mbrown62

    Mbrown62 iPF Noob

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    This is Yahoo mail and I don't see an outbox or a message that says "unsent". This is very frustrating.
     

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