Email trouble

[ellasnan]

I have just had a new ipad air.I am having trouble putting on my email address. I managed on my old one but I dont know how. It will not accept the incoming and outgoing servers name. Please excuse me I am hopeless at explaining things. I even spent half an hour on the phone to our internet provider yesturday
but that was no good.
It is a gmail address so I have tried the host name as gmail as the incoming server and the outgoing as smtp gmail.com which it seems to accept.
I have tried google so many times I think I hear it groan every time I ask it. (lol)

 

[J. A.]

I hope this site will help:
Mail Settings Lookup - Apple Support

Enter your email address. This will show the right settings for it.

 

[ellasnan]

Thank you. I have saved that page but it is still not workng. First it says gmail not available then says I may or may not be able to send or recieve emails.

 

[J. A.]

In Settings - Mail - Accounts - Add Account, did you use Google to set up the account?

It's necessary to enter your email address and password, if you use it. Everything else will be added automatically, so you don't have to enter it manually.

 

[ellasnan]

No, I didn't use google. Will try it now.

 

[ellasnan]

So, I thied google and it seemed to go through, then I had an email off google saying that address was a security risk so I am giving up for the time being. But thank you for your help.

 

[J. A.]

What exactly did the email say?
It's possible that Google noticed that you logged in from a new device. That email might just be a warning, just in case you didn't do that yourself. If it's that kind of email, you can ignore it and continue.

 

[ellasnan]

Yes it was a warning. I have just realised I have posted this in the wrong 'place'
I have the ipad air2, does that make difference to my problem?

 

[J. A.]

No, it doesn't matter, in this case.