Email showing header only, no body

Discussion in 'iPad 2 Forum' started by catsaway9, Jan 18, 2012.

  1. catsaway9

    catsaway9
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    I upgraded all our reps' iPad 2s to iOS 5 about a week ago, and one of the reps just told me that ever since then, his email only downloads the headers - no message. I didn't change any email settings, but I know the iOS upgrade has caused other glitches so this one doesn't really surprise me. I just don't know how to fix it. He has already done a hard reset and that didn't help. Other suggestions? I'm guessing there's a setting somewhere that needs to be changed and I'm just not seeing it.

    Thanks!

    Cynthia
     
  2. Pommier

    Pommier
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    In case this hasn't been done, have them check Settings, Mail, Preview. If Preview is on None, it will result in this problem. Set Preview on the number of lines desired.
     

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