Email showing header only, no body

Discussion in 'iPad 2 Forum' started by catsaway9, Jan 18, 2012.

  1. catsaway9

    catsaway9 iPF Novice

    Joined:
    Oct 7, 2011
    Messages:
    15
    Thanks Received:
    0
    Trophy Points:
    0
    Location:
    Los Angeles area
    Ratings:
    +0 / 0
    I upgraded all our reps' iPad 2s to iOS 5 about a week ago, and one of the reps just told me that ever since then, his email only downloads the headers - no message. I didn't change any email settings, but I know the iOS upgrade has caused other glitches so this one doesn't really surprise me. I just don't know how to fix it. He has already done a hard reset and that didn't help. Other suggestions? I'm guessing there's a setting somewhere that needs to be changed and I'm just not seeing it.

    Thanks!

    Cynthia
     
  2. Pommier

    Pommier iPF Novice

    Joined:
    Aug 16, 2011
    Messages:
    54
    Thanks Received:
    2
    Trophy Points:
    0
    Ratings:
    +2 / 0
    In case this hasn't been done, have them check Settings, Mail, Preview. If Preview is on None, it will result in this problem. Set Preview on the number of lines desired.
     

Share This Page

Search tags for this page

body of email not showing on ipad

,
display email header on ipad
,
ipad air shows email header but no content
,

ipad email only header

,
ipad ios7 download email headers
,

ipad mail only shows headers

,

ipad only downloading headers

,

iphone only downloading email headers

,

show header on ipad mail

,
view mail headers ipad