email push

Discussion in 'iPad Help' started by justinboyer, Apr 14, 2012.

  1. justinboyer

    justinboyer iPF Novice

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    Can someone explain this to me? My email doesn't seem to "push" and I have to open the mail app to get the notifications, the fetch new data push is on. The "when push is off" setting is set to manually, is that the problem? But push is on so I'm lost.
     
  2. twerppoet

    twerppoet iPad Legend

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    Not all account types support Push. Who is your provider and what account type (POP3, IMAP, Exchange) is it?
     
  3. justinboyer

    justinboyer iPF Novice

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    I have a gmail account and I'm not sure if it's POP3, IMAP, or Exchange. How can I find out?
     
  4. twerppoet

    twerppoet iPad Legend

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    If you set your GMail up using the default method, it is IMAP but will not push. Some IMAP setups are push, but for some reason GMail is not.

    If you set it up according to these instructions it will be Exchange, and will use Push. Setting up Google Sync with your iOS device - Google Mobile Help

    It is unlikely you have set your GMail up as POP. It isn't something you're likely to do by accident.

    While turing Push on is necessary, in order to check the settings for individual accounts you have to go further in, to the Advanced settings, and check each account. The possible settings are Push, Fetch, Manual. Not all of them are available for every account.
     
    Last edited: Apr 19, 2012
  5. justinboyer

    justinboyer iPF Novice

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    Cool! It works now! Thnx a trillion
     
  6. twerppoet

    twerppoet iPad Legend

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    No problem.
     

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