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email problems

Discussion in 'iPad 2 Forum' started by cutnstuf, Mar 22, 2012.

  1. cutnstuf
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    cutnstuf iPF Novice

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    I have an iPad2, 32gb, wireless. Today, for no apparent reason, my email function froze up. I have been searching the site for previous posts that might help, but haven't been successful. If anyone could share a link or links to anything that might help, it would be most appreciated.

    Thanks in advance,
    Cutnstuf
  2. ChristianaR
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    ChristianaR iPad Fan

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    Hi Cutnstuf
    Can you elaborate?
    Is the app frozen? It doesn't retrieve mail? You can't send? You can't open mail?
  3. cutnstuf
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    cutnstuf iPF Novice

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    When I open the email function, it starts to search for new emails as it should. But it gets part way and then freezes. I've tried a restart, and also I deleted my email accounts and re-added them. After I did that, it seemed to work fine for a few minutes but then it locked up again. I just went into my computer and cleared out all the email folders. I had a lot of old sent and trash which I thought might cause a problem. I will check my ipad again to see if anything has changed. Do you think that re-loading the os might help?
  4. cutnstuf
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    cutnstuf iPF Novice

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    200 looks and 1 reply. I guess everyone is busy playing Dragonvale or something. Well, I figured out the solution in the meantime.
  5. Mickey330
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    Mickey330 Administrator Staff Member

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    I couldn't answer your question, so I didn't respond to your post. I am glad that you got it sorted...

    However, for the benefit of those who may be facing the same problem - could you please post what you did to solve your issue?

    TIA.

    Marilyn
  6. cutnstuf
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    cutnstuf iPF Novice

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    Sure. I cleaned out all the folders in both of my email accounts, then I deleted both accounts from the iPad, re-booted, lastly I re-established both accounts and oila!
  7. cutnstuf
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    cutnstuf iPF Novice

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    As it turns out, that wasn't the solution at all. I made a trip to my friendly little Mac store, and after bit of searching, we found this link which I now share with you. Obviously, it worked.
    iOS: Hotmail, Live, or MSN email accounts
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