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Most of the time removing the email account and setting it up again, with the new password, will solve the problem.I am having a similar problem. I have an iPad Air with IOS 8.02. I can receive mail from my earthlink.net account but cannot send email. I get an error message that says my userid or password are incorrect. This problem occurred after I changed my password on my earthlink.net account. I have gone into settings on the iPad and reentered the correct id and password but to no avail. I have no problems sending email from my Android phone or from my desktop. Therefore, the problem must be with the iPad. Any suggestions?
Thanks for your quick reply. Right after posting my question, I checked my settings again and noticed I had SSL turned on. I turned it off and now I can send email from this account again. Don't know why that worked but at this point, I don't care. I'm just happy the problem is fixed.Most of the time removing the email account and setting it up again, with the new password, will solve the problem.
Hi I sent my problem - getting an error messages hat used id or password were incorrect- to an internet chap on a UK national newspaper and he told me this was a problem with the iPad Air When I 1st added my new email account I added it under 'other' in settings. As my account was a BT Yahoo account I deleted the original and readded as a Yahoo account. I have had no problems since. Hope this helps.I am having a similar problem. I have an iPad Air with IOS 8.02. I can receive mail from my earthlink.net account but cannot send email. I get an error message that says my userid or password are incorrect. This problem occurred after I changed my password on my earthlink.net account. I have gone into settings on the iPad and reentered the correct id and password but to no avail. I have no problems sending email from my Android phone or from my desktop. Therefore, the problem must be with the iPad. Any suggestions?