Email not working please help

Discussion in 'iPad General Discussions' started by SmoshFan99, Oct 23, 2011.

  1. SmoshFan99
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    SmoshFan99 iPF Novice

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    Ok so ever since I updated to ios5 my email has not been working on my iPad. Every time I try to send an email it tells me that my yahoo email password is incorrect so it takes me to the settings where I type it in again. And just to be clear I am POSITIVE that I have the right password. I then type in the right password, it accepts it and I go back into my email. I try resending the message and it says that once again I have an incorrect password so it sends me back to settings AGAIN. As I see, the password that is in there is incorrect and not the one that I typed in before. The password won't stay in; it just changes to this random other password that I don't even know about. Please help me!
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Might be worth rebooting the iPad. Turn it off. Now press and hold the Power and Home buttons for 6-9 seconds until the white Apple logo appears. The iPad will reboot. See if this fixes the problem.

    Tim
  3. SmoshFan99
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    SmoshFan99 iPF Novice

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    No I already did that about 3 times
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    OK - one more suggestion (and you've probably done this too, so I apologise). Try quitting the Mail app completely in the multi-task bar. It deletes the app's 'context' (state) file and clears up a whole load of 'stuff'. As I'm sure you know, doing this doesn't delete the app, just completely quits it.

    Tim
    Last edited: Oct 24, 2011
  5. SmoshFan99
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    SmoshFan99 iPF Novice

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    It worked. Thanks!
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Glad to hear...have a great day!

    Tim

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