Hi I'm also new to this forum thing. I'm reaching out because I'm having trouble getting resolution to an email issue, namely some messages, usually an ad, won't load thru mail app. And also won't delete thru trash can, but will if swiped and deleted. I've spent the better of two days trying to get apple and Time Warner (roadrunner) to help me with the crashing mail app. Email works just fine on iMac , just not on iPad. Any ideas?