EMail issue

Discussion in 'iPad General Discussions' started by agh55, Mar 7, 2019.

  1. agh55

    agh55
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    Hi, can anyone advise that when I send an email to one particular address only, the recipients email address appears as the person who sent the email. To complicate matters, it only happens between my address and this one email address
     
  2. twerppoet

    twerppoet
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    So, when the recipent gets the email, it shows them as the sender?

    This is almost certain to be an issue on the recipient’s side. Possible an automatic forward from one of their accounts to the another, or to itself.
     
  3. agh55

    agh55
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    hi, thanks for your reply, how do I check if there is any automatic forwards
     
  4. twerppoet

    twerppoet
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    Unless you are the recipient, you can’t check.

    If you are, then you need to check the settlings and features for that acctount to see if any rules have been set up. They are in different places for different accounts providers. Most can not be changed on the iPad itself, but rather in the online settings for the account.

    iCloud’s email rules are changed on the icloud.com site. Googles on their site. I’m not sure about other accounts.
     

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