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Email help

Discussion in 'iPad Help' started by finallink, Nov 6, 2011.

  1. finallink
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    finallink iPF Noob

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    Im new here so hope someone can help with a real annoying issue.
    I get a heap of emails a day and some of them I can reply. I reply the email and press send and then a window pops up saying message can't be sent Due to unauthorized account settings or something and sends the message to the outbox? I have noticed at lot of the emails that won't go are hotmail or alike accounts, help this driving me mad.
  2. Mickey330
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    Mickey330 Administrator Staff Member

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    Are you trying to send e-mails while away from your e-mail address's ISP? For example, I have RoadRunner at home, which is a POP-only provider; and it cannot be set up any differently. I can send and receive e-mails all day long IF I am at home. However, once I leave home, I cannot send e-mails with that account (can receive them, though). The Mail app does as you describe, puts my e-mails into the Outbox, for sending when I return home.

    Tim Spracklen, one of our moderators, can give you all the technical details (cause he's brilliant at that kind of stuff!) as to why this happens. I just know it does, which is why I now use a Gmail account when I'm away from home (and as my default account).

    Hope this helps in some small way.

    Marilyn
  3. finallink
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    finallink iPF Noob

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    Thx mickey330' I'm at home using the same ISP? I don't know what's the issue:(


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