Email failures

Discussion in 'iPad Help' started by Andy Tymeiz, Apr 19, 2011.

  1. Andy Tymeiz
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    Andy Tymeiz iPF Noob

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    All of a sudden my mail services are failing, I have one exchange account and three pop accounts, non of which I can mail from now, they receive ok but will not send. I have tried two broadband connections, work and home, both of which I control and both of which work happily with the mail accounts on my PC's where the iPad won't. The mail just disappears, no 'whoosh' no fail message no copy to try again with.
    Any kind person got an idea as to how I can get back in touch with the world?
    TIA
    Andy
  2. Gunny008
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    Gunny008 iPad Enthusiast

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    I had this problem with the iPad being slow to show new messages...I just re-entered the server address and this sorted out my problem with mail.
  3. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  4. Andy Tymeiz
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    Andy Tymeiz iPF Noob

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    Email issues

    Tim,
    Many thanks for the recommendations, the restart seems to have worked. Makes sense really, my PC hibernates until things slow up, then a reboot resolves it. Much appreciate the help
    Cheers
    Andy
  5. Andy Tymeiz
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    Andy Tymeiz iPF Noob

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    Many thanks for the idea, Gunny008, I tried it but it didn't resolve it for me, much appreciate the contribution, thanks again.
    Andy

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