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Email attachments

Discussion in 'iPad Help' started by Skyezlimit, Apr 7, 2011.

  1. Skyezlimit
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    Skyezlimit iPF Noob

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    Hello, i was hoping to pick the brains of some resident ipad2 experts. I get a "cannot send" message when i send emails with attachments from my ipad2. Yesterday it worked fine...I can send and receive email but just can't send my pdfs.

    Thx all
  2. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    The easiest first way to try to solve ‘unexplained’ or ‘unusual’ problems with the iPad are:-

    Force the offending app to close. If you have iOS 4.2 or 4.3 double-press the ‘Home’ button to bring up the multi-task bar at the bottom of the screen. Press *and hold* any icon until they start to ‘jiggle’. Then tap the top left-hand corner of the app that you want to close. It will ‘disappear’ from the list. Don’t panic - you’ve not deleted it, just closed it. Now tap the Home screen and the multi-task bar will disappear. Re-open the iPad’s app and see if the problem has resolved itself. If not, it’s on to possible solution number two!!
    Restart the iPad. Press *and hold* the Power button. After a couple of seconds a slider control will appear asking you to confirm that you really want to switch the iPad off (this is all you’ll be doing). Slide the control to accept. A rotating white ‘bezel’ will appear in the iPad screen as the iPad powers down (it takes a few seconds, just like it would if you were shutting down your PC). When the screen of the iPad has gone completely blank, press *and hold* the Power button for a couple of seconds until the white Apple logo appears and the iPad starts to power up. This takes several seconds, so be patient. During the power up the automatic screen orientation function is disabled, so don’t panic. A few seconds before the power up is complete, the iPad plays a little ‘jingle’ and then you’re back to the Home screen. Restart the iPad’s app and see if the problem persists. Apple (and Forum members) recommend that you power down your iPad at least once a week, just as you might regularly completely switch off your PC. The normal procedure of just briefly pressing the Power button of the iPad merely puts it to ‘sleep’. Most Forum members have found that one of the two methods I’ve mentioned here cure a whole bunch of unexplained problems and are an easy first step to resolving most anything that happens on the iPad.

    Tim
    Scotland
  3. Skyezlimit
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    Skyezlimit iPF Noob

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    Thanks for the fast reply. I tried both suggestions with no success...the strange this is that all was working fine yesterday. I have tried to email both a jpg and pdf from note taker hd. Works fine with no attachment...the file is 321kb

    Haha bought the iPad for work so I can send business meeting notes....frusterating
  4. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Can you send any type of attachment - i.e. have you tried a Word, Excel or PowerPoint type file? Try from another app - not Note Taker HD to see if the problem is specific to that app or something with the underlying iPad or Mail app.

    Tim
  5. Skyezlimit
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    Skyezlimit iPF Noob

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    Thanks again for all the help. I just deleted all my exchange server settings and re-entered them...works!!! Weird but I'm happy thx
  6. Tim SPRACKLEN
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    Tim SPRACKLEN iPad Legend

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    Great to hear that it worked OK. Weird - as you say - but, hey, it works so who cares?!

    Have fun

    Tim

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