Email app isn't working

Discussion in 'iPad Help' started by stillestund, Sep 12, 2011.

  1. stillestund

    stillestund
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    Hello!

    I could really use some help. My email app on ipad 2 suddenly stopped working, I can acces it, and see how many mails it is trying to download, but it won't download them, and eventually gives up.

    Hope you can help

    thanks
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN
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    Time to quit the app completely. Go to the Home screen. Double press the Home button to open the multi-task bar then press any icon until they all start to jiggle, then touch the top left-hand corner of the Mail app to close it (does not delete it). Then touch the Home button again to close the multi-task bar and try again.

    Hope this works but, if it doesn't, get back to us and we'll try some other suggestions.

    Tim
     
  3. stillestund

    stillestund
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    I already tried this :-( and turning the ipad of and on again...
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN
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    OK - I'm assuming you have a working Internet link - i.e. you can access the Internet using, say, Safari?

    Sometimes an email server really goes off-line for a while due to maintenance of system failure. Try logging into to your service provider using webmail and see if there's an announcement there. I've had this happen several times to me; email stops working, I get frantic, change everything, reboot, re-install etc - then I discover it was scheduled maintenance....

    Tim
     
  5. stillestund

    stillestund
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    Yes.. There is no problem with either of my accounts in safari.

    sandra
     
  6. Tim SPRACKLEN

    Tim SPRACKLEN
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    OK - still could be the email server. Webmail uses a different server to the POP or IMAP mail, so it's still a possibility that the server's down for a while....leave it a few hours and then we'll try some more stuff...

    Tim
     
  7. stillestund

    stillestund
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    Thank you, you might be right, my gmail account seems to work, but not my yahoo. I'll wait and see.
    Thanks :)
     
  8. Tim SPRACKLEN

    Tim SPRACKLEN
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    OK - several Members have reported problems with Yahoo, so it's likely to be them and not you!!

    Tim
     
  9. BeeJayC

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    Hi there - I'm new here. Have an iPad 2 and seem to be having what is basically the same problem only strangely, my sbcglobal.net (yahoo!) email is working fine on my iPhone 4. This makes me think it's an iPad problem but....

    Are there other people having this same problem on ipadforum.net? I didn't see any other threads.
     
  10. johns

    johns
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    Having a problem today as well.
    I've tried the double tap on the home button and pressing home and start at the same time to reset.
    Mine locked up - after resetting I could go to a couple emails and then it would lock up again.
    Tried deleting some emails when it would work - closed program, opened it again looked at a few emails - froze up again - then reset - emails I had deleted were back when I got the program to open again.
    Several times after the double tap and closing the program, it wouldn't even start up the mail program - got the email grey screen with nothing at all on it?
    Finally when I had it restarted, I hit edit and deleted the emails there - hopefully they are gone this time - I'll have to check again.
     

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