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Email account settings unaccessible

Discussion in 'iPad Help' started by Njrqs, Dec 14, 2010.

  1. Njrqs
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    Njrqs iPF Noob

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    Hi

    I have multiple email accounts on pc and iPhone and iPad

    On iPad I see all the accounts in settings-mail but I am unable to alter them

    All the accounts are greyed out

    I need to be able to change some passwords etc

    Help"""
  2. Dannyboy85
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    Dannyboy85 iPad Junkie

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    Have you completely shut down and rebooted your iPad lately? (hold sleep until the red slider appears)
  3. iPadCharlie
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    iPadCharlie iPad Super Guru

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    You can see the accounts but they are greyed out?

    Dumb question #1: Is your email account turned on?

    [​IMG]
  4. Njrqs
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    Njrqs iPF Noob

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    Yes mail is on and yes i have rebooted

    SOme of my mail accounts are working but some are not and need a password entered.

    The account settings for all accounts are greyed out so I can't go back and enter the passwords

    These are all synced with my PC and all work fine on the PC and Iphone


    Cheers
  5. Njrqs
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    Njrqs iPF Noob

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    Fixed it!!!!

    I had set restrictions !!!!!

    Restricted myself
  6. BrennB
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    BrennB iPad Addict

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    LOL. Glad its fixed!
  7. dleelv
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    dleelv iPF Noob

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    Thanks! I spent 2 hours trying to figure this out, then found as you did that I had restricted myself! Your quick note was a lifesaver. Very frustrating that I couldn't figure out how to correct an incorrect password...
  8. bloriau
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    bloriau iPF Noob

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    Same thing for me. I restricted myself. I thought I was just reconfiming my lock password and didn't realize I was locking down all those features! Thanks guys. When greyed out, check your restrictions :)

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