Drivers?

Discussion in 'iPad Help' started by divergary123, Aug 5, 2011.

  1. divergary123

    divergary123
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    Just bought a new Ipad 1 and when I connect it to my laptop - running vista - it will not find the drivers needed to see the Ipad. I have connected it to a machine running Win 7 and it works fine.
    It sits on the screen with the picture of the cable saying update Itunes then just goes off.
    Apart from buying a Mac how do I fix this? Where can I download the drivers for Vista it is looking for? etc etc Help please!
     
  2. iFrog

    iFrog
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    Make sure you have the latest iTunes on the win vista machine and try again. I had no issues on xp, vista, win7 or Mac osx
     
  3. divergary123

    divergary123
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    Yep, I have 10.4 Itunes on already which is the latest as far as I can tell. The Win 7 machine has the same Itunes version as this and that had no problems, it seems to be more a Vista/driver to physically recognise the Ipad ?
     
    #3 divergary123, Aug 5, 2011
    Last edited: Aug 5, 2011
  4. iFrog

    iFrog
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    Are using the cable that came with the iPad or a different cable?
     
  5. iFrog

    iFrog
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    Check this from apple support as well...

    Third-party software conflicts

    Some third-party software (such as security software, anti-virus software, and webcam drivers) may prevent iTunes from recognizing your iPad. You may have to update your software, adjust software settings, or temporarily disable the software.

    In Windows, MSCONFIG is used to troubleshoot conflicting software. For assistance using MSCONFIG, select from the following:

    http://support.apple.com/kb/HT2292
     
  6. divergary123

    divergary123
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    I am using the cable that came with it and also have tried another one plus each other usb port but still no joy. Will give the other things a go now thanks.
     
  7. divergary123

    divergary123
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    Followed that link but still no joy.

    After trying to install the drivers it says that it had found the driver but had trouble installing it, it calls the device a 'Digital Still Camera' and the specific file could not be found.
     
  8. iFrog

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    Are connected directly to the USB in the pc or to a USB hub? That can be a variable as well.
     
  9. divergary123

    divergary123
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    Direct to the machines on board USB's, no hub involved.
     
  10. Tim SPRACKLEN

    Tim SPRACKLEN
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    So did you perform the initial synchronisation to your Windows 7 machine? If so, why do you want to connect it to the Vista PC? iPads don't like being synchronised to more than one PC - it unleashes all sorts of problems.

    Tim
     

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