Download a pic from email

Discussion in 'iPad Help' started by adammsu, Mar 29, 2011.

  1. adammsu

    adammsu
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    So i am trying to download a jpeg from an email i sent myself. When i pull it up in the mail client, it displays just fine. So i long click-> save. go to photos, and it has a placeholder for the pic i just saved, but won't show anything, and i can't delete the placeholder. any ideas?
     
  2. Tim SPRACKLEN

    Tim SPRACKLEN
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    OK - can I be clear - you email a photo to yourself, the photo appears in the iPad's 'Mail' client OK, it's probably not downloaded at this stage, you touch the attachment icon to download it, a few seconds later the picture appears, you then touch the photo and choose the option 'Save'.

    You then switch to the iPad's 'Photo' app and you can see the thumbnails of all the other photos that you have there. There is the 'placeholder' for the photo that you saved, but does that placeholder show an icon-style 'thumbnail' of the photo that you downloaded or something else, like a question-mark '?'.

    What happens when you touch the placeholder to expand the photo to full-screen mode? Does anything happen?

    Sorry to be so pedantic about the precise details of what's happening...

    Get back to us and we'll try to sort it out.

    Tim
    Scotland
     
  3. adammsu

    adammsu
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    better to be clear, certainly more details are good! i'll take any help i can get :) Ill add responses to the quote below, in brackets. they are JPG files i took on my phone FYI.

    thanks for the help!
     
  4. Tim SPRACKLEN

    Tim SPRACKLEN
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    OK - so you have one picture that you can display. Can you tell me a few other things. What is the camera that you're importing these pictures from and how large are the images? Could you export them from your camera at a different compression setting? If so, could you give that a try and see if it can display those...

    Final thing - as always I should have suggested this first of all - have you done the 'fix it' cure for many iPad 'issues' and turned the iPad off and then on? i.e a complete power down by holding down the Power key until the slider control appears.

    Tim
    Scotland
     
  5. SweetPoison

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    I think he said he got the pictures from his phone and emailed them to himself?

    Or not.:eek:
     
  6. adammsu

    adammsu
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    ---its a thinker :) ---
     
  7. adammsu

    adammsu
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    i guess more specifically, i took it with my droid, usb'd it over to my laptop, and emailed it from my work email to my gmail, which i accessed on the ipad...... its a web to be sure. either way, if the mail app can display it, it annoys me the photos one cant...
     
  8. Tim SPRACKLEN

    Tim SPRACKLEN
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    What puzzles me is that they appear OK in the 'Mail' preview. As you say, it's a 'thinker'! Do you have any other apps that could display them? (You can see that I'm 'clutching at straws'!). i.e. is it just a 'Photos' app issue or something more fundamental?

    I'm going to think.......
    Tim
    Scotland
     
  9. adammsu

    adammsu
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    so it turns out you are right.... it was at like 92 resolution (pixels/inch). So i saved it at 50 pixels/in, 85% quality, and they show up now.

    still, disappointing. i can delete those phantoms next time i sync i hope....
     
  10. Tim SPRACKLEN

    Tim SPRACKLEN
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    But interesting they show up OK in the preview! I wonder if this is a 'feature' or a 'bug'!

    Tim
    Scotland
     

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