doesn't recognize available wifi networks

Discussion in 'iPad 2 Forum' started by michael.naturesdesign, Aug 12, 2014.

  1. michael.naturesdesign

    michael.naturesdesign iPF Noob

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    recently purchased iPad 2 with Verizon. 3 times it has enabled a connection to in-home wireless after manually entering under "other"...it has never recognized any available networks in area. Gaming devices, TVs, wifi repeaters, all android devices have no problems recognizing a minimum of 14 available networks in surrounding area. iPad sees none. The 3x that it did allow connection I was able to register for Apple ID, enable bluetooth, download photos, link gmail account, download contacts, etc. It usually disconnects after only a few minutes, then will not recognize networks or connect when manually entering "other". Have not yet connected to verizon.

    can anyone to help get (and keep) this unit connected to wifi?

    THANKS!
     
  2. The OB

    The OB Super Moderator Staff Member

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    Hi Michael. I don't have a direct answer for you but hope the following troubleshooting advice from Apple may help:
    http://support.apple.com/kb/TS1398
    Regards, Andrew
     
  3. michael.naturesdesign

    michael.naturesdesign iPF Noob

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    Thanks!
    Nothing has worked.
    Interesting...took it to many businesses today with free wifi on my way to the Apple store. The only place that it would recognize networks was in the actual Apple store. Although my android phone recognized many additional networks while in the Apple store, the only networks the iPad could recognize were the 2 apple in-store networks. I guess that rules out issues with my in-home network...seems like it would be an internal setting with this iPad? Have an appointment tomorrow at their "Genius Bar"...hopefully they'll know
     
  4. The OB

    The OB Super Moderator Staff Member

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    Sorry to see there was nothing in that Michael. That Genius Bar appointment was a good move, so hopefully, a light at the end of the tunnel...fingers crossed.
    Andrew
     
  5. michael.naturesdesign

    michael.naturesdesign iPF Noob

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    Good try...didn't work :(
    The Genius Bar folks said that it is most likely a worn out airport chip...could only pick up the Apple network in-store while my phone detected 12 with strong signals.

    Thanks for your help!
     
  6. twerppoet

    twerppoet iPad Legend

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    If you purchased it new through Verizon, isn't the warrantee still good? If not Apple's, then Verizon should honor some kind of replacement for at least 30 days.
     
  7. hoben02

    hoben02 iPF Noob

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    I had something similar with an ipad mini for me the solution was changing my router to wpa2 using it on a 5ghz band
     

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