Disapearing emails

Discussion in 'New Member Introductions - Site Assistance' started by Honeyblondegal, May 12, 2012.

  1. Honeyblondegal
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    Honeyblondegal iPF Noob

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    Hi, I have a'new iPad' (3), and still learning how to use it, with very few clues!!i did think I was doing ok, but my emails from the inbox keep disapearing, found old threads with several ideas how to solve the problem dated dec 2011 -jan 2012. Has a solution been found by any chance????
    Thanks for your help
  2. Midranger4
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    Midranger4 iPad Junkie

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    Are you accessing this email account from a second device?
  3. skimonkey
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    skimonkey Administrator Staff Member

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    Hi there-


    Welcome to the iPadForum! This Forum offers so much information related to the iPad and its use. The IPF has many discussion topics related to: Acessories, Help, Apple News, Hacking, Gaming, Business/Education, Special Needs and Health.

    The iPadForum also includes a Regional Ipad Group for international users across the world. This is a wonderful area to "find" members from your own country.
    Regional iPad Groups


    If you have not done so, please take a look at the iOS 5.0 and 5.1:
    iTunes - Books - iPad User Guide for iOS 5 by Apple Inc.
    iTunes - Books - iPad User Guide for iOS 5.1 by Apple Inc.

    Finally, please read the rules!
    http://www.ipadforums.net/forum-rules-help-info/2119-forum-rules-everybody-please-read.html
  4. leelai
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    leelai Administrator Staff Member

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  5. Honeyblondegal
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    Honeyblondegal iPF Noob

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    Hi, not using a phone, have windows lap top, so using iPad for email and loosing unread emails, very worrying
  6. Midranger4
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    Midranger4 iPad Junkie

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    Check Settings/Mail, Contacts, Calendar/Accounts/select problem account/advanced/deleted messages/delete from server/SET TO NEVER
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  7. Honeyblondegal
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    Honeyblondegal iPF Noob

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    Done, thanks for your help
  8. Midranger4
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    Midranger4 iPad Junkie

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    Welcome.
  9. Honeyblondegal
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    Honeyblondegal iPF Noob

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    Sadly, emails have gone again, looks like I will be taking my iPad back to the shop if I have not gone past the return date. It is pointless keeping it. Do you have any other ideas? I'm keeping my fingers crossed, many thanks
  10. Midranger4
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    Midranger4 iPad Junkie

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    It's not an iPad issue. It's a setup issue.

    Let's start from scratch.

    Tell me where else this email account is setup and how you access it. Who is the provider? Yahoo, Gmail?, etc
  11. Midranger4
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    Midranger4 iPad Junkie

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    And are the emails present when you check from your laptop?
    Last edited by a moderator: May 13, 2012
  12. Honeyblondegal
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    Honeyblondegal iPF Noob

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    Hi, email is also on 2 laptops,, both working ok. The emails that disappear from iPad r on the lap tops. Broadband started with 'homecall, which was taken over by pipex then recently by talk talk -still using original 'homecall' address. Have pop account. Emails come in, sometimes are there for several days, even a week, but this weekend, some on stayed an hour!
  13. Midranger4
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    Midranger4 iPad Junkie

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    One or both of those laptops is set to delete emails on the server when received on the laptop. The iPad is replicating what is or isn't in the sever side mail box not what is on the laptops hence the differences. Check email settings on the laptops and post back.
  14. Honeyblondegal
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    Honeyblondegal iPF Noob

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    Hi, not sure if I know what to look for but Take a look. It's late now will post back tomorrow, thanks for your help
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