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Discussion in 'iPad Help' started by kc41592, Feb 25, 2013.

  1. kc41592
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    kc41592 iPF Noob

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    Now for 3 months, I have been unable to update any apps on IPad or IPhone. I have had two appointments with the Apple store and 3 1/2 hours on the phone trying to correct this. We have reset my password 15 times ( my email states that my email has been reset). In reality, nothing has changed. I would really appreciate anyone with an idea to fix this problem.

    kc41592
  2. Johnboysupergolf
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    Johnboysupergolf iPF Novice

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    Have you tried updating the apps through iTunes, it might recognise the password on there. If it does then reset it on iTunes and try to sign in later through your iPhone with the new password.


    Sent from my iPad using Tapatalk HD
  3. leelai
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    leelai Administrator Staff Member

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    Hi and welcome to the Forum!

    Try this....go to the App Store through the settings app. Press on your ID and then sign out. Do a reset of your iPad - Hold the power off button and the home button simultaneously, keep holding them in and you may see the power off slide appear and disappear, wait until you see the Apple logo appear before releasing the buttons. It will take a little longer for your iPad to start.
    Now go back to the App Store through settings and sign back in.

    I've moved your thread to our Help Section where you will receive a better response.

    The IPad Forum is a community of members from all walks of life and from all over the world coming together to share our experiences and to help each other learn about this wonderful piece of technology the Ipad. There is a wealth of information already here in the many threads we have so doing some searches will answer most of the questions you have. If then you cannot find the answer you are seeking then by all means post your question. There are many friendly and informed members here only too willing to help you.

    We also have our own App - It is a very simple app to navigate.
    http://itunes.apple.com/us/app/discussion-forum-for-ipad/id412896524?mt=8
    Tutorial on creating posts on the Forum
    http://www.ipadforums.net/new-membe...-creating-posts-starting-new-threads-how.html
    Reading the IPad manual is a great place to start so please download a copy of these.
    http://www.support.apple.com/manuals/ipad/
    3 very informative threads from which you will learn many tips and shortcuts for the IPad.
    http://www.ipadforums.net/ipad-general-discussions/21590-tips-tricks-those-us-who-dont-know.html
    http://www.ipadforums.net/ipad-os/49581-ios5-tips-tricks.html
    http://www.ipadforums.net/ipad-help...shortcuts-helpful-places-people-new-ipad.html
    We have rules like any Community so please read these also
    http://www.ipadforums.net/forum-rul...um-rules-everybody-please-read.html#post14697

    Once again we welcome you here and are so pleased you have joined us!
  4. leelai
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    leelai Administrator Staff Member

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    Please do not post twice on your issue as it divides the information given and makes it confusing for members to follow. It is also against our Forum Rules, your other post has now been deleted.

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